White Paper: Ensuring the Success of a Hospital Performance Improvement Initiative

Hospitals often embark on ambitious performance improvement initiatives, only to run into obstacles, employee resistance, and delays. Busy clinical staff can feel uninvolved with a PII that does not take their needs and workflow into account.

I interviewed a number of people familiar with both successful and unsuccessful PIIs, and this paper provides a set of best practices for how hospitals and health systems can benefit from the knowledge of their staff, and thus keep them involved and supportive of the initiative's goals.